In addition it also happens with desktop PCs, and on any kind of PC with a bandwidth constrained pipe. Discovered that nearly every laptop is missing the touchpad driver, so the touchpad is not being deactivated while the user types. I'm going to dump all traffic but RDP on a single site into Best-Effort and see if it helps. MPLS provider has been approached, and I'm waiting for a free technician to change the QoS settings to see if this helps. I've talked to several employees today, and it seems like this problem is reproduceable if they fire up a ton of domain-joined computers at once (group policies, WSUS updates and so on). I'm thinking that this should be in a class further down the list, with a higher drop probability. internal RFC1918 traffic is being prioritized in the class below RDP, but with the same drop probability. Check the box labeled 'Use MS Office compatible scroll only. I've inspected the MPLS providers QoS setup, and something feels wrong here ( pastebin). Our MPLS provider has QoS rules in place to keep RDP above Best-Effort (see EDIT2).All RDS servers are limited to 16bpp colors, desktop composition and backgrounds are not allowed. We have tested without visual styles, the mouse still jumps around
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